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From139US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, Mexico, 77600
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Triple Room
Max:
3 persons
360 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Balcony
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Deluxe Double Room
Max:
2 persons
360 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Balcony
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Deluxe Oceanfront Double Room
Max:
2 persons
360 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Balcony
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cozumel 6.0 mi
Airports
Cozumel (CZM) 10.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics
  • Fishing

Services

  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Garden furniture
  • Ironing facilities

Media

  • AM/FM alarm clock
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Location

Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, Mexico, 77600
Map view
street view
Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, Mexico, 77600
Nearby
Beach
Paradise Beach
2400 ft
Beach
San francisco Beach Club
2700 ft
Restaurants
Carlos'n Charlie's Beach Club
2700 ft
Carretera costera sur km 14 +250

Reviews and Ratings

Reviews from guests about their experience.
70%
loved their spa retreat and can’t wait to return.
7.0/10
Very good
Rooms
6.4
Location
9.0
Service
7.6
Dining
5.2
Guest reviews
7.0/10
based on 5 reviews
7.1
7.1/10 based on 405 reviews
Joe
United States of America, January  2025
6.6/10

We had a mixed experience at this hotel. The views were absolutely stunning, especially from our upgraded honeymoon suite, which made our stay special. The food was a hit or miss, and while the staff was doing their best, we felt some areas needed improvement. Overall, it was a relaxing week, but I wouldn't choose this place again unless they updated the rooms and improved the dining options.

Rooms
6.0
We upgraded to a honeymoon suite for better views and comfort. While the room was spacious with a great jacuzzi, it needed more cleanliness and privacy.
Service
7.0
The staff was helpful, especially at the dive shop, but overall service felt inconsistent in quality.
Location
9.0
The location was fantastic, with easy access to the beach and a short ride from the airport.
Dining
5.0
Dining was hit or miss; while we enjoyed some meals, the buffet wasn’t well-stocked and had limited options.
Facilities
6.0
Facilities like the dive shop were good, but the overall resort felt dated and in need of improvements.
George
United States of America, January  2025
8.0/10

I had an incredible time at Sunscape Sabor in Cozumel, where the snorkeling right from the beach was a standout experience. The staff were exceptionally accommodating, making our stay memorable. However, I did have some issues with mosquito bites despite the bug spray provided, and the dining experience could use some improvement. Overall, it's a beautiful spot for a beach vacation.

Rooms
7.0
The rooms were spacious, with air conditioning, a mini-fridge, and great water pressure, but the outdoor jacuzzi on the first floor lacked privacy and wasn’t the cleanest.
Service
10.0
The service was outstanding; the staff went above and beyond to ensure we had a great time, and we were always greeted with smiles.
Location
9.0
The hotel is ideally situated along the beach, providing easy access to snorkeling and other water activities. I appreciated the continuous maintenance around the property.
Dining
6.0
While the dining options were varied, I found that some meals were either over or under-cooked, which was a bit disappointing, especially at the sit-down restaurants.
Facilities
8.0
The resort offered great facilities like paddle boards and kayaks, which were fantastic for water sports enthusiasts.
Michael
United States of America, December  2024
6.8/10

I had a mixed experience at the hotel. On one hand, the beach was clean and beautiful, with great snorkeling opportunities. The staff were professional and very helpful, enhancing my overall stay. On the other hand, the rooms left a lot to be desired, with some cleanliness issues and outdated amenities. Dining options could also use more variety, especially at breakfast time.

Rooms
5.0
The rooms had a musty smell and needed updates; the cleanliness was lacking, which affected my comfort.
Service
8.0
The service was good overall, with the staff being very professional and attentive, which I appreciated.
Location
9.0
The location was excellent, right by the beach and away from the cruise ships, which made for a nice view.
Dining
6.0
While I found the food decent, I would have liked to see a better variety, especially for breakfast.
Facilities
7.0
The pool area was clean and well-maintained, perfect for relaxing, but some amenities felt outdated.
Susan
United States of America, December  2024
7.2/10

We enjoyed a short getaway to this hotel that had some beautiful aspects, like the pools and beach, but the dining experience was less than what we had hoped for. The room was comfortable, but the food lacked flavor, which was disappointing for an all-inclusive stay. Overall, it was a decent trip, but the mediocre dining options would make me reconsider coming back.

Rooms
8.0
The Jr. Suite was spacious, comfortable, and had a nice view of the ocean, although the furnishings were slightly dated.
Service
7.0
The staff was courteous and tried their best to accommodate despite a few hiccups, like the power outage.
Location
9.0
The hotel's location is great, with direct access to the beach and beautiful views, making it very enjoyable.
Dining
5.0
Unfortunately, the food was largely flavorless, which was disappointing given the expectations for an all-inclusive resort.
Facilities
8.0
The pools were lovely, with one being more family-friendly and the other quieter for adults, which I appreciated.
Don
United States of America, September  2024
6.8/10

We had a mixed experience at this resort. The snorkeling was exceptional and the staff were generally friendly, making for a good getaway. However, we faced significant issues with aggressive sales tactics that made it difficult to relax, along with some inconsistencies in restaurant service and room arrangements that left much to be desired.

Rooms
7.0
Our room was relatively spacious and had a comfortable king bed, but it felt a bit dated. We had some issues with a missing slat on the balcony, which should be fixed for safety.
Service
6.0
While the bartenders were friendly, we encountered a language barrier and inconsistency in service—especially in the restaurants, where getting drinks or food for our kids was often neglected.
Location
9.0
The location was beautiful, with stunning views and easy access to the beach, perfect for snorkeling. It had lovely dining spots to relax and watch the sunset.
Dining
5.0
Dining options were average. The same menu every day lacked variety, and there were restrictions on taking food to our room, which made meals stressful with kids.
Facilities
7.0
Facilities like the pools and beach were well maintained, which we enjoyed, but some cleanliness issues needed to be addressed, especially in common areas.
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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room